PRIVACY POLICY – CAMINO365
1. Introduction
This Privacy Policy describes how personal data is collected, used, and protected on the website https://camino365.com, operated by VALENÇA GUEST HOUSE.
By accessing or using this website, the User accepts the terms of this Privacy Policy. If the User does not agree, they must refrain from using the website.
2. Data Controller
VALENÇA GUEST HOUSE NIF: 276184793 Address: Urbanização Santa Luzia 1, 4930-651 Valença, Portugal Email: info@camino365.com
VALENÇA GUEST HOUSE is responsible for the processing of personal data collected through this website in accordance with the General Data Protection Regulation (GDPR) and applicable Portuguese legislation.
3. Personal Data We Collect
The website may collect the following categories of personal data:
a) Data provided directly by the User
- Name
- Email address
- Phone number
- Any information voluntarily submitted through contact forms or reservation inquiries
b) Automatically collected data
Through analytics and technical tools, the website may collect:
- IP address
- Browser type and version
- Device information
- Pages visited
- Time spent on the website
- Interaction data (scroll, clicks, navigation patterns)
This data is collected anonymously or pseudonymously whenever possible.
4. Purpose of Data Processing
Personal data is processed for the following purposes:
- Responding to contact or reservation requests
- Providing information about services, accommodation, and experiences
- Improving website performance and user experience
- Analyzing traffic, user behavior, and website usage
- Ensuring website security and preventing misuse
No automated decision-making or profiling with legal effects is carried out.
5. Legal Basis for Processing
Data processing is based on:
- User consent, given through contact forms and the cookie banner
- Legitimate interest, for essential website functionality and security
- Pre-contractual measures, when Users request information or reservations
6. Use of Analytics and Tracking Tools
This website uses the following tools:
Google Analytics 4 (GA4)
Provided by Google Ireland Ltd. Used to measure traffic, interaction, and website performance. Data is anonymized whenever possible.
Google Tag Manager (GTM)
Used to manage tracking tags. Does not store personal data by itself.
Microsoft Clarity
Used to generate heatmaps and session recordings to improve usability. Data is anonymized and does not identify individual users.
All non-essential cookies and analytics tools are disabled until the User provides consent through the cookie banner.
7. Data Retention
Personal data is retained only for the time necessary to fulfill the purposes for which it was collected, or as required by law.
Analytics data may be retained for up to 26 months, depending on tool configuration.
8. Data Sharing
Personal data may be shared with:
- Service providers involved in website hosting, analytics, or communication
- Technology providers such as Google and Microsoft
- Authorities when legally required
Data is never sold or shared for marketing purposes.
9. International Data Transfers
Some service providers (e.g., Google, Microsoft) may process data outside the European Economic Area.
Such transfers are protected by:
- Standard Contractual Clauses (SCCs)
- GDPR-compliant safeguards
10. User Rights
Under GDPR, Users have the following rights:
- Right of access
- Right to rectification
- Right to erasure
- Right to restrict processing
- Right to data portability
- Right to object
- Right to withdraw consent at any time
To exercise these rights, Users may contact: 📧 info@camino365.com
11. Security Measures
VALENÇA GUEST HOUSE applies technical and organizational measures to protect personal data, including:
- Secure servers
- Access control
- Encryption where applicable
- Regular monitoring of website security
However, no system is completely infallible.
12. Cookies
This website uses cookies for technical and analytical purposes. Users can find detailed information in the Cookies Policy and may accept, reject, or configure cookies at any time.
13. Third-Party Links
The website may contain links to external websites. VALENÇA GUEST HOUSE is not responsible for the privacy practices or content of such websites.
Users should consult the privacy policies of external sites they visit.
14. Changes to This Policy
VALENÇA GUEST HOUSE may update this Privacy Policy at any time. Changes will be published on this page with an updated revision date.
15. Contact
For questions regarding this Privacy Policy or the processing of personal data, Users may contact:
📧 info@camino365.com